IRS Notice Guide

You got a CP140 notice. Your account was just assigned to a collection agency.

A CP140 means the IRS has handed your overdue balance to an outside collection agency working on its behalf. It's real, it's active, and there's a right way to verify it and respond.

What a CP140 notice actually is

A CP140 notice tells you that your overdue tax account has been assigned to a private collection agency (PCA) operating under the IRS's authorized Private Debt Collection program. This program exists for accounts the IRS has determined are lower-priority for its own staff to actively pursue — often older balances or accounts that have been dormant in the regular collection queue. That doesn't mean the debt is any less real or any less collectible; it just means a different organization is now handling contact with you on the IRS's behalf.

The IRS always sends this notice itself, directly, before any private agency reaches out. If a collection call or letter shows up and you never received a CP140 or similar IRS notice first, that's a reason to slow down and verify before engaging.

How to tell a legitimate PCA contact from a scam: the IRS only authorizes a small, specific list of agencies for this program. A legitimate agency will never demand payment by gift card, wire transfer, cryptocurrency, or prepaid debit card, and will never threaten immediate arrest or deportation over the phone. Payment should always be directed to the U.S. Treasury, never to a private account. If anything about a contact feels off, verify directly with the IRS before providing any payment information.

What assignment to a collection agency does and doesn't change

Being assigned to a PCA does not eliminate your normal resolution options. You can still set up an installment agreement, pursue an Offer in Compromise if you qualify, request Currently Not Collectible status if you're facing genuine hardship, or dispute the underlying balance if you believe it's wrong. What it does signal is that the account is now being actively worked rather than sitting dormant — which makes it a good time to address it rather than assume more time will pass without consequence.

What to do if you received a CP140

  1. Confirm the notice is genuine by checking the notice number and details against your IRS online account or by calling the IRS directly using the number on irs.gov, not a number provided by the person contacting you.
  2. Confirm the balance is accurate. Pull your account transcript to see exactly what's assessed, for which years, and whether penalties and interest are included.
  3. Decide on a resolution path — full payment, an installment agreement, an Offer in Compromise, or hardship status — based on what you can actually support financially.
  4. Route any payment correctly — to the U.S. Treasury through official channels, never directly to a private collector's own account.

How we help with a CP140 notice

We verify the notice and the underlying balance against your actual IRS account, confirm you're dealing with a legitimate collection process rather than a scam, and step in with Power of Attorney so you're not the one on the phone with a collection agency. From there we negotiate whichever resolution actually fits your numbers — payment plan, settlement, or hardship status — the same way we would with any other collection notice.

Not sure if a CP140 contact is legitimate?

A free case review confirms exactly what's going on with your account and what to do next — before you send anyone a payment.

Get your free case review

CP140 — frequently asked questions

What is a CP140 notice?

A CP140 notice tells you the IRS has assigned your overdue tax account to a private collection agency (PCA) working on the IRS's behalf, under the IRS's authorized Private Debt Collection program. It's typically sent for older, lower-priority balances that IRS staff haven't been actively working.

Is a private collection agency contacting me about IRS debt a scam?

Not necessarily, but you should verify. The IRS only authorizes a small number of specific agencies for this program, always sends the CP140 (or similar) notice itself before a private agency contacts you, and a legitimate agency will never demand payment by gift card, wire transfer, or cryptocurrency, or threaten immediate arrest.

Do I have to pay the private collection agency directly?

Payment should still go to the U.S. Treasury, not directly to the private agency's own account. Legitimate agencies working this program direct payment through official IRS channels.

Can I still negotiate a payment plan or other resolution after my account is assigned?

Yes. Assignment to a collection agency doesn't eliminate your options for an installment agreement, an Offer in Compromise, or other resolution — but it does mean the case is actively being worked, which makes it worth addressing rather than ignoring.